Completion of The Foyle Foundation’s Grant Giving Programme
What is the source of the Foundation’s funds?
The Foyle Foundation was set up to implement the will of the late Christina Foyle (married name Batty) who died in 1999 leaving most of her estate to charity. In 2000, the Executors decided to set up a grant making Foundation to disburse the charitable funds in a strategic way.
How much was its original endowment?
Approximately £60M. The assets were mainly property holdings, some stock market investments and a holding in her father’s library which was sold.
How many organisations have you supported?
The Foundation has awarded over £146M in grants (as at end of 2023), supporting over 6,600 charities and schools across the U.K. Information on our recent grant making can be found on the Past Grants page and on 360Giving.
Why are you concluding your grant giving programme now?
The Foundation was established in 2000 with unrestricted charitable objectives and no request or need to maintain a permanent endowment. The Trustees decided to spend down its funds over 25 years, enabling more charitable causes to receive more support, more quickly, than would have been possible if the Foundation had maintained a permanent endowment.
How much will you disburse for projects between January 2024 and the end of 2025?
We have been steadily increasing the amount awarded in grants each year and will continue this policy across the final two years with over £11.5M likely to be awarded in 2024 and £12M in 2025 for normal grant making. In addition, we will announce some legacy grants, long under discussion, which will recognise the Foundation’s work over the years.
Can we still apply to The Foyle Foundation?
You can apply at any time up to the final cut off dates:
Scheme |
Final Cut Off Dates for New Applications(Applications can be submitted at any point up to this date) |
Main Grants Scheme Capital (requests £75K and over) |
CLOSED |
Main Grants Scheme (schools) | CLOSED |
Foyle School Library Scheme | CLOSED |
Main Grants Scheme (charities) | 31 JANUARY 2025 |
Small Grants Scheme | 31 JANUARY 2025 |
Please also refer to the specific scheme pages on our website.
Is there increased competition for funding?
Since the announcement there has been a significant upsurge in applications and competition for funding is intense. The Foundation takes account of a number of factors when considering applications for funding and applicants should continue to check our funding priorities within the Guidelines and to present as strong a case for support as possible.
Our planned project will not complete until after December 2025, can we still apply?
We can only consider applications for projects (or funding periods) up to the end of 2025. You will need to be able to fully spend the funds awarded and report on the use of the grant before the end of December 2025. We may be able to consider an application towards an early phase of a larger project.
Will this announcement affect existing grant recipients?
All existing approved grants and payments are scheduled to be paid out and the projects completed before the closure of the grant giving programme. If you have any questions regarding your specific grant award, please do not hesitate to contact your dedicated Grant Assessor (name and contact details provided with your offer email).
What happens if our funded project is delayed?
You will need to be able to fully spend the funds awarded and report on the use of the grant before the end of December 2025. Please speak to your dedicated Grant Assessor (name and contact details provided with your offer email) to discuss your specific circumstances if you have any concerns.
Where else can we apply for funding from?
Although we are unable to advise on other grantmaking charities you can apply to, as priorities and eligibility guidelines are continuously updating, here are a couple of resources you may be able to use to research different potential fundraising avenues:
Who Can Apply
Who can apply, for how much, and what for?
The Foyle Foundation accepts applications from the following U.K. based organisations. You will need to need to check each scheme guidelines to see which organisation types are eligible to apply to which schemes.
You can click on each of these organisation types to see further details on how we support them. For further detail on what we mean by these types of organisations, please see the further clarification questions below.
We support these organisations via two schemes:
You can click on each of these schemes to see the full guidelines, detailing who can apply, how much you can apply for, and what you can apply for.
Can individuals apply?
No, we do not accept applications from individuals.
Can we apply if we are in the process of becoming a registered charity?
No, to apply as a charity under the Main Grants Scheme or Small Grants Scheme, you must have already gained charitable status before submitting an application.
Can Community Interest Companies (CICs) apply?
No, we do not accept applications from Community Interest Companies.
Can Health charities apply?
We welcome eligible charities of all remits to apply under the Small Grants Scheme. However under the Main Grants Scheme, we stopped accepting charities with a core remit of Health in 2009.
Can charities apply if they don’t have audited accounts?
Charities with a Turnover £25K or Less
Charities with a turnover of £25K or less are not required to submit accounts that have been independently examined to the Charity Commission. Therefore, in these cases, it is fine to attach your latest finalised accounts/annual return.
New Charities
Please note that although new charities are eligible to apply, we are unlikely to support newly set up charities without a track record. If the applying charity does not yet have a set of signed accounts, they will need to provide a copy of their income and expenditure projections for the current financial year (including information on your anticipated income and expenditure for the year, clearly showing what has been raised to date and how you expect to raise the remainder).
Can charities apply if they do not have a current annual budget?
We would usually expect charities to have some sort of budget for the year, even if it is fairly undetailed. At a minimum we would expect you to outline your fixed monthly costs and how you are covering them. Ideally we need a document showing total expected income for the year (and what has been raised to date) and total expected expenditure. Please speak to your Treasurer or person who deals with your finances to inquire about this sort of information.
Can standalone nurseries/early years establishments apply?
Standalone mainstream nurseries/early years establishments, who hold charitable status and have a turnover of less than £150K per annum, may be able to apply to the Small Grants Scheme. They are not eligible to apply to the Main Grants Scheme or Foyle School Library Scheme.
Standalone SEND nurseries/early years establishments, who hold charitable status, may be eligible to apply to either the Main Grants Scheme or Small Grants Scheme.
Making an Application
Can we see a copy of the application questions before we start an actual application?
Yes – within the guidelines for each scheme (accessed via the How to Apply page), you can download Microsoft Word reference versions of application forms. Please note that these are for reference only, and you cannot submit an application typed onto these reference documents.
You can access the links to start a new online application via the guidelines.
At what level can we apply? What is a realistic request amount? Do you have a match funding requirement?
Please note that if successful, the Trustees may award less than the amount requested.
Multiple factors are taken into consideration with grant sizes, including the size of the organisation as a whole, the size of project you are applying for, and the type of request. We do not have a set match funding requirement.
Within your application, we ask you for a fundraising strategy, to outline how you expect to raise any shortfall.
You can look at our past grants to gain an idea of levels at which we have awarded funding to recently.
Main Grants Scheme
The majority of under our Main Grants Scheme are expected to be in the range of £10K to £50K for revenue projects, with some larger grants possible depending upon need and purpose.
In terms of what percentage of a project cost you can apply for, this is a grey area and we do not have set in stone rules here. The majority of requests will be applying for a contribution towards the total costs, and will be fundraising form a range of sources. However it is it is acceptable to apply for 100% of project costs (for smaller scale projects).
Small Grants Scheme
Under the Small Grants Scheme you can only apply between £2K and £10K.
If applying for a building project, what is the minimum length of lease we need to have on the building?
Main Grants Scheme
The Foundation is unlikely to consider a request for building related costs if your lease is for less than 20 years.
We have closed for enquiries for capital requests £75K and over, however we are still accepting applications for capital requests under £75K.
Small Grants Scheme
The Foundation is unlikely to consider a request for building related costs if your lease is for less than 10 years.
If applying for a building project where RIBA Stages apply, what RIBA Stage do I need to be at before I can submit an application?
Usually, we will not accept a full capital application if the design has not completed RIBA Stage 2 and reached RIBA Stage 3 (Developed Design).
We have closed for Main Grants Scheme enquiries for capital requests £75K and over, however we are still accepting applications for capital requests under £75K.
When is the next Trustee Board Meeting, what is the deadline to submit our application and how long will it take to receive a decision?
We do not publicise Trustee Board Meeting Dates, as we operate on a rolling process and do not have deadlines (applications can be submitted at any time).
Once an application is received it will go to the next available meeting, which can take up to four months, occasionally longer.
As we do not consider retrospective costs/activities, please apply well in advance of your project start date.
We always inform applicants of the decision, usually by email, whether approved or declined.
What happens once we submit an application? Is there anything else we need to do at this stage?
There is nothing further you need to do at this point. If we require any further information during the assessment process we will let you know. For the majority of applications you will not hear from us until you receive an email with the Trustees’ decision.
Once you submit an application, you will receive an automated email confirmation. This email is sent to the email address you created your account with (if you do not receive this email, please see the ‘Why am I not receiving emails from The Foyle Foundation?’ question below in the ‘Online Accounts (technical questions)’ section).
Will we be notified of the outcome of our application?
Yes, we always inform applicants of decisions, usually by email, whether your application is approved or declined.
How competitive are your schemes? What are our chances of success?
All of our schemes are highly competitive; we unfortunately receive many more applications than we are able to fund.
Who should the primary contact be?
The primary contact should be the person who is taking responsibility for the application – this is the person we will contact if we require any further information while assessing your request, and then the person who should take responsibility for spending any grant made, and providing any post payment requirements. If the primary contact should need updating once an application is submitted, or once any grant is awarded, please contact the Foundation to let us know (admin@foylefoundation.org.uk).
Who should the secondary contact be?
The secondary contact must be an additional alternative contact to the primary contact. A direct email address and telephone number must be provided for them; if possible, it should be a work email address/telephone number rather than personal. The secondary contact must not be related to the primary contact.
Main Grants Scheme:
The secondary contact should be the head of the organisation (unless already the primary contact, in which case it should be a member of senior leadership or a Trustee).
Small Grants Scheme:
The secondary contact should be a Trustee (if the primary contact is also a Trustee, an alternative Trustee should be provided).
How long should our application be?
Where Word Limits do not Apply
Please note that where we purposely do not have a word limits, this is to allow applicants the space to give us the information necessary to explain the project and the need for funding. We receive applications from many different types of organisations applying for projects that vary widely in size and scale; open limits are there so you can write what is necessary to allow us to understand your project and your case for support, however, please always summarise information, keeping your answers relevant, clear and succinct.
Where Word Limits Apply
Word limits should be seen as a limit, not a target. We only want you to reach the limit if it is necessary to in order to describe the information adequately. Please always summarise information, keeping your answers relevant, clear and succinct.
What happens if we do not pass the pre-applications questions of an application form?
A message will appear advising you to read the guidelines before starting the application – it is possible you are ineligible to apply so please have another read through of the guidelines. After reading the guidelines again, if you are eligible to submit an application, use the link within the guidelines to start an application again and take care to answer pre-application questions correctly.
What happens if we don’t submit my application within 120 days of when we started it?
Once you start an application, you have 120 days to complete and submit it. This is because application forms are periodically updated, and we need current and up to date information from you.
If 120 days passes before you submit your application, unfortunately you will need to start your application again. During the 120 days you had to work on your unsubmitted application, each time you made any updates and saved and closed the form, you would have received an email with your application to date, which you may be able to use to copy and paste text into a new application form, if the information is still current and correct.
Can we submit more than one application at any one time (across different schemes)?
No, you are only eligible to submit one application at a time. Information on when you can make another application is detailed within the guidelines (accessed via the How to Apply page).
When can we reapply?
Main Grants Scheme:
If a previous application was declined, the charity is eligible to reapply 12 months after the previous request date. Please also note scheme closure dates (see guidelines).
If a previous application was approved:
- where a grant of less than £75,000 had been awarded, the charity is eligible to apply to the Foundation 12 months after the approval date (providing all requirements of last grant are fulfilled). However, please note that once you have received a grant from The Foundation you may not be a priority for funding in the following year. Please also note scheme closure dates (see guidelines).
- where a grant of £75,000 or over had been awarded, the Foundation will not normally accept a further application within three years from the date of the final instalment (providing all requirements of last grant are fulfilled). Please also note scheme closure dates (see guidelines).
Small Grants Scheme
If a previous application was declined, the charity is eligible to reapply 12 months after the previous request date. Please also note scheme closure dates (see guidelines).
If a previous application was approved, the charity is eligible to reapply to the Foundation from 12 months after the approval date (providing all requirements of last grant are fulfilled). However, please note that once you have received a grant from The Foundation it is unlikely that you will be a priority for funding in the following year. Please also note scheme closure dates (see guidelines).
Do all charities need to provide a safeguarding policy?
Yes, all charities must provide a safeguarding policy, that has been reviewed within the last 12 months. The policy must show the last reviewed date within the actual document, rather than just in the title.
This is required even when a charity does not have direct contact with vulnerable adults or children and young people. Safeguarding policies should be in place to protect from harm all people who come into contact with the charity (including trustees, volunteers, staff and users/beneficiaries of the organisation).
Terminology Clarification
What do you mean by U.K. based?
We mean that applying organisation should be registered and operating in the U.K. (this includes England, Norther Ireland, Scotland, Wales, the Channel Islands and the Isle of Man).
We cannot accept applications from the Republic of Ireland.
If the applying organisation is registered and operating in the U.K., but works overseas as well as, they are eligible, as long as the request is towards a U.K. project.
What do you mean by registered charities?
Registered charities includes:
- Standard registered charities (charities registered with the Charity Commission for England and Wales, the Charity Commission for Northern Ireland or the Scottish Charity Regulator)
- Charitable incorporated organisations (CIOs)
- Charitable Community Benefit Societies (with asset lock)
- Excepted charities (including churches and scout/guide groups with an income of less than £100,000)
- Exempt charities (for example major national museums)
We cannot accept applications from:
- Community Interest Companies (CICs)
- Not for Profit Organisations
- Social Enterprises
- Community Amateur Sports Club (CASC)
- Individuals
What do you mean by a newly set up charity?
We would consider a charity that has been in existence for less than a year or two to be a newly set up charity. Note that we take into consideration when the organisation was originally established, rather than when the organisation gained charitable status, for example, a charity that gained it’s charitable status very recently, but was already established in another form previously (such as a not for profit or CIC), would not be seen as newly set up.
What do you mean by core remit?
By core remit, we mean the main focus of your charity as a whole (not just the project you are applying for).
Core Remit in Relation to the Main Grants Scheme
Under the Main Grants Scheme, where we only accept applications from charities with a core remit of the Arts or Learning, if your core remit is not the Arts or Learning, but you would like to apply for an Arts or Learning project, please contact the Grants Team (mgs@foylefoundation.org.uk) to discuss if we would be able to consider an application by exception, before applying.
What do you mean by annual turnover?
When we refer to annual turnover, we take into consideration either the total income or total expenditure figure for the last complete financial year, whichever is the larger figure.
Turnover in Relation to the Small Grants Scheme
Under the Small Grants Scheme, where we only accept applications from registered charities with an annual turnover of less than £150K, if your annual turnover is less than £150K as outlined above, but you expect it to exceed this amount in your current financial year, although still eligible, we would discourage you to apply.
If your turnover has only exceeded £150K for one or two years, for an exceptional reason (usually fundraising for a capital project), we can normally accept this if your turnover is expected to reduce back to £150K or less, but please make this clear within your application.
What is an appropriate request amount? Do you have a match funding requirement?
Please note that if successful, the Trustees may award less than the amount requested.
Multiple factors are taken into consideration with grant sizes, including the size of the organisation as a whole, the size of project you are applying for, and the type of request. We do not have a set match funding requirement.
Within your application, we ask you for a fundraising strategy, to outline how you expect to raise any shortfall.
You can also look at the list of recent grants awarded to gain an understanding of our normal grant making and grant sizes.
Main Grants Scheme
The majority of grants under our Main Grants Scheme are expected to be in the range of £10K to £50K for revenue projects, with some larger grants possible depending upon need and purpose. Our higher grants are generally allocated towards capital projects and range from £10K (for small scale works) up to £500K (for major capital projects).
In terms of what percentage of a project cost you can apply for, this is dependent on a number of factors. The majority of requests will be applying for a contribution towards the total costs, and will be fundraising from a range of sources. However it is it is acceptable to apply for 100% of project costs for smaller scale projects.
Small Grants Scheme
Under the Small Grants Scheme you can only apply for between £2K and £10K.
What to we mean by single grants only (no multi-year grants)?
We are not year on year funders, and make one off grants. Applicants can still apply again when eligible, but recent funding is taken into consideration.
What do you mean by capital/core/equipment/project costs?
Capital Costs
These are building costs, such as refurbishing toilets/kitchens/halls, upgrading of lighting/heating systems and major refurbishment/building projects.
Core Costs
These are general running costs such as rent, bills, salaries etc.
Equipment Costs
These are costs for items to be purchased and can vary widely depending on the type of organisation applying.
Project Costs
These are costs towards a particular project/activity the organisation is hoping to undertake.
What do you mean by retrospective funding?
We do not consider requests towards expenditure that has already been spent (or would have already been spent by the time your application goes to board). We can only accept applications towards expenditure that would be incurred after the approval date. As applications can take up to four months to be assessed, occasionally longer, we recommend you apply well in advance of your need for funds.
We recognise that some circumstances, such as with larger capital projects, the wider project may have already started at the point of application, but the requested funds are towards a specific later phase of works. In these cases, the phases (what they involve, their timeframes and costs) should be made clear within your application, including which phase/elements you are application is towards.
What do you mean by a significant level of public funding?
This can be a grey area. However if the charity is in receipt of regular public funding (including ACE NPO funding), then this is likely to be a contributing factor to making the organisation less of a priority for the Foundation for core funding, as this support is aimed at charities with no, or without significant, public funding. If in receipt of regular public funding we would normally encourage you to apply for more specific support (e.g. programme or equipment funding, rather than core funding).
What do you mean by a considerable level of free reserves?
This can be a grey area. We take levels of reserves into account both in terms of considering an organisation’s level of immediate financial need, but also in considering an organisation’s future sustainability. Your level of free reserves might be a contributing factor to making the organisation less of a funding priority for the Foundation if it is equivalent to more than three months worth of annual expenditure.
Post Approval (if grant awarded)
What happens when our application is approved?
You and the secondary contact will receive an Approval Letter and Terms & Conditions (as well as a Grant Information Sheet). You will need to carefully read through these and then log onto your online account to submit the Terms & Conditions.
At various points during the life of your grant, we will request information via your online account (you will receive emails to alert you when information is required).
What will we need to provide before our payment is made (pre-payment requirements)?
All applicants will need to provide their Terms & Conditions and Banking Details.
There may be some additional requirements that we need to obtain before we can schedule your payment (these will always be listed within your Terms & Conditions).
Once all of these pre-payment requirements are been received satisfactorily, we will add a final ‘Pre-Payment Confirmation of Banking Details’ requirement (to confirm the banking details previously submitted) which will need to be submitted before your payment can be released. An email with the banking details will be sent to both the primary and secondary contact.
All of the above needs to be received around two weeks before the scheduled payment date, in order to make that payment run.
How and when will we receive our payment?
We make payments online. Your provisional payment date will be listed in your Terms & Conditions (however this is subject to change, especially for pledged grant offers). The majority of payments will be made within two months of the approval date. If the provisional payment date is further in the future, this will usually be because of a later project start date.
Payment runs usually occur at the end of the month, but we need to have everything we need to schedule your payment around two weeks before this payment date.
Once a payment has been made, we will send you an email to let you and the secondary contact know when the payment has been released. This email will ask you to log onto your account to submit a Payment Receipt.
What will we need to provide after our payment is made (post-payment requirements)?
Post-payment requirements will be listed within your Terms & Conditions. What we will require depends on the scheme and grant size. We try to keep our requirements proportional to the type and size of grant.
What happens once we have provided everything in relation to our grant?
We will send you an email to let you know once we have received everything we need in relation to your grant. At this point, you can check scheme guidelines for details on when you can reapply, however please note that recent funding is taken into consideration, so even when you are eligible to reapply, you may not be a high priority after recent funding.
Online Accounts (technical support)
How can we create a new account?
- Here is the link to create a new account. which will open a ‘New Applicant?’ webpage.
- Type in your email address, and confirm it (they must match in order to proceed). Please take extra care to ensure you type your email address correctly, as if you type an incorrect email address, as long as they are the same both times, an account will be created under an incorrect email.
- Type in a password which contains at least 12 characters (with at least three of the following character types: lower case, upper case, number, special), and confirm it (they must match in order to proceed).
- Click ‘Continue’.
- You will be taken to your account. You cannot start a new application from within your account; your account is where you can access in progress or submitted applications. To start a new application, please see our ‘How To Apply‘ page.
- You will receive an email to confirm you have created a new account within a few minutes (please also check your Junk/Spam email folder). If you do not receive this email, please do not proceed as it is possible you could have created an account under an incorrect email address.
Potential Error Messages when Creating New Account
- Invalid e-mail or password. This usually occurs when you are trying to create an account under an email address that has already been used to create an account. If this is the case, please log into your existing account (click on ‘Forgot Password?’ if necessary) rather than creating a new account.
- Please provide a valid e-mail address. An example of the valid format is grantseeker@organization.org.
- Your password must be longer than 12 characters
- The password must contain at least three of the following character types: Lower case, Upper case, Numeric, Special (!”#$%&'()*+,-./:;<=>?@[\]^_`{|}~)
How can we log into an existing account?
- Here is the link to log into an existing account, which will open a ‘Please Sign In’ webpage.
- Type in your email address.
- Type in your password. If you cannot remember your password, click on ‘Forgot Password’ and follow the direction.
- Click ‘Login’.
- You will taken to your account. You cannot start a new application from within your account; your account is where you can access in progress or submitted applications. To start a new application, please see our ‘How To Apply‘ page.
Potential Error Messages when Creating New Account
- Invalid e-mail or password. This usually occurs when you are using an incorrect password to log into an existing account (in which case, please click on ‘Forgot Password?’ and follow direction), or when you are trying to log into an account that does yet not exist (in which case, please ‘Create a New Account’). If you are unsure if an account already exists under the email address you are using, you could attempt to create a new account (you will not be able to if an account does exist) and you could try ‘Resetting Password of an Existing Account’ (you will not be able to if an account does not exist).
- The password must contain at least three of the following character types: Lower case, Upper case, Numeric, Special (!”#$%&'()*+,-./:;<=>?@[\]^_`{|}~)
- Your password must be longer than 12 characters
- Your account is not accessible at this time. Please contact us for further assistance. This usually occurs when your password needs to be reset from our side. In these cases, please email admin@foylefoundation.org.uk to confirm you are receiving this error message and request we reset your password.
How can we reset my password of an existing account?
- Here is the link to the to reset a password of an existing account, which will open a ‘Forgot Password’ webpage.
- Enter the email address you set up your account with.
- Click ‘Send Password’.
- You will be taken to a ‘Please Sign In’ webpage, with a message in red stating “If the e-mail address entered belongs to a valid account, a temporary password is on its way. Check your inbox.”. You can close this webpage now.
- You should receive a ‘Password Reset’ email within a few minutes (please also check your Junk/Spam email folders).
- From the ‘Password Reset’ email, click on the link provided which will open a new ‘Account Log In’ webpage.
- Enter your email address.
- Enter the automated temporary password (provided in the ‘Password Reset’ email). Note that if you clicked the ‘Forgotten Password’ and ‘Send Password’ links more than once, you must use temporary new password from the most recent email you have been sent). It can be easiest to copy and paste the automated temporary password to ensure it is entered correctly.
- Click ‘Log In’ which will open a ‘Change Password’ webpage.
- Enter your ‘Current Password’ (which is the automated temporary password).
- Enter your ‘Password’ (which is your new desired password). It must contain at least 12 characters (with at least three of the following character types: lower case, upper case, number, special).
- Enter ‘Confirm Password’ (which is your new desired password, which must exactly match the ‘Password’).
- Click ‘Update’. Your password will now be updated.
- You will be taken to your account and will be logged in.
- You will receive a ‘Password Update’ confirmation email.
Note: If you try to reset a password under an email address that has not already been used to set up an account, you will not receive the ‘Password Reset’ email. If you have not already created an account, please create a new account. If you have created an account, but you are not receiving the password reset emails, please see ‘Why am I not receiving emails from The Foyle Foundation’ question.
How can we delete an account?
If you wish to delete your account, please email us (admin@foylefoundation.org.uk) to request your account be deleted.
Why am we not receiving emails from The Foyle Foundation?
Emails sent from our grantmaking system are generated from mailuk@grantapplication.com or mail@grantapplication.com. The Foyle Foundation email domain is foylefoundation.org.uk.
If you are not receiving emails from any of the above, check your Junk/Spam email folder. If email/s are found here, please mark them as ‘Not Junk’ so future emails do are received into your inbox (right click the email, then click on ‘Junk > Not Junk’)
If you do not find our email/s in your Junk/Spam email folders please add the above email addresses to your email safe senders. To do this in Outlook (versions may vary), you need to:
– On the Ribbon, from the Home tab, in the Delete group, select Junk.
– From the drop-down list, select Junk E-mail Options.
– Select the Safe Senders tab.
– Click Add.
– In the ‘Add address or domain’ dialog box, type an email address or domain.
– Click OK.
– In the Junk E-mail Options dialog box, click Apply to save your changes. Emails from this sender will now be prevented from automatically going to your Junk E-mail folder.
If your organisation uses any additional computer/email security software (e.g. Mimecast), please ensure that the email addresses and domain above are added to the ‘safe/permitted’ lists.
Note that the system we use cannot currently verify email addresses when creating an account, so unfortunately is it possible to create an account under an incorrect email address you do not have access to (with a typo in it for example). Therefore, please take care to ensure your email address is correct when creating your account, and ensure you receive the initial account created email as confirmation. Within a created account, you can see the email address it is linked to in the top left hand corner.
Is our data secure on the online account/application?
IGAM (online application system) is operated by MicroEdge which conforms to strong industry compliance and security standards.
Application/Requirement Forms (technical support)
How can we access application forms?
To Start a New Application:
Links to start new applications are located at the end of our guidelines. You can access guidelines via the ‘How To Apply’ page. Please ensure you read the guidelines carefully before starting an application.
Note: To start a new application, you must have an account. The links to start a new application will first ask you to log into your account (if you do not yet have an existing account, you can click on ‘New Applicant?’ below the email field, or here is the link to create a new account).
To Access an In-Progress Application (application already started but not yet submitted):
Once you have already started an application, you can access it again to continue working on it via your account. Ensure ‘In Progress Applications’ is selected in the ‘Show’ dropdown options (to the right of the screen).
Each time you open your application, and then save and close it, you will be sent an email to confirm, which includes a copy of your application to date.
From the date you start your application, you have 120 days to complete and submit it.
To Access a Submitted Application:
Once you have submitted an application, you can access it again to view it via your account. Ensure ‘Submitted Applications’ is selected in the ‘Show’ dropdown options (to the right of the screen).
Once an application is submitted, you will be sent an email to confirm, which includes a copy of your application to date.
Once an application is submitted, it cannot be edited. If you need to provide any updates, please email the Foundation (admin@foylefoundation.org.uk).
What are requirement forms?
Once we receive an application, we use Requirement Forms to request information from applicants – these are published to your online account. This could be while we are reviewing your application, before a decision is made, or after a grant is awarded (if application is approved).
How can we access requirement forms?
To Start a New Requirement:
When requirements are published to your account, we will send you an email to let you know. You will need to log into your account, and click on the ‘Requirements’ tab (towards the top left-hand side of the screen, next to the ‘Applications’ tab).
Ensure ‘New Requirements’ is selected in the ‘Show’ dropdown options (to the right of the screen). As soon as you have opened and saved an closed the requirement once (even if no updates have been made), it will then show in ‘In Progress Requirements).
To Access an In-Progress Requirement (requirement already started but not yet submitted):
Once you have started a requirement, you can access it again to continue working on it via your account (click on the ‘Requirements’ tab (towards the top left-hand side of the screen, next to the ‘Applications’ tab).
Ensure ‘In Progress Requirements’ is selected in the ‘Show’ dropdown options (to the right of the screen).
Each time you open your requirement, and then save and close it, you will an email to confirm, including a copy of your requirement to date.
The due date for your requirement is listed next to your requirement within your account.
To Access a Submitted Requirement:
Once you have submitted a requirement, you can access it again to view it via your account (click on the ‘Requirements’ tab (towards the top left-hand side of the screen, next to the ‘Applications’ tab). Ensure ‘Submitted Requirements’ is selected in the ‘Show’ dropdown options (to the right of the screen).
Once a requirement is submitted, it cannot be edited. If you need to provide any updates, please email the Foundation.
How do we know when requirements are published to an account, and when they are due?
When requirements are published to your account, we will send you an email to let you know. The email will details what is needed and when the requirement is due.
Within your account, in the ‘Requirements’ tab (towards the top left-hand side of the screen, next to the ‘Applications’ tab), you will be able to see all of your requirements. Note that if no requirements have been published to your account, there will not be a ‘Requirements’ tab. There is a ‘Due’ column which will show the date you need to submit your requirement by.
How can we transfer our application/requirement form to a different account?
- Within your account, to the right of the application/requirement, under the ‘Action’ column, click the ‘Transfer to new owner’ button (it’s the symbol with the little person and two rounded arrows; if you hover your mouse over them, the action text appears).
- A new ‘Transfer to new owner’ generate email window will appear.
- Type in your name, and the email address of the account you wish to transfer to. You can click on ‘Check Email’ to see if an account already exists for the account you want to transfer to (if it doesn’t, an account under this new email will be automatically created and an email sent to inform them, with a temporary first time access password, which they will be asked to change when they first log in).
- The transferred account email address will receive an ‘Application/Requirement Transfer’ email, asking them to log into their account to complete the transfer.
- Once they have logged into their account, they will see the application/requirement and under ‘Action’ they will be able to ‘Accept Transfer’ or ‘Decline Transfer’. The application will be listed as a ‘Viewer – Transfer Requested’ until they accept, at which point it will be listed as ‘Owner’.
If transferring an application, and it is ‘In-Progress’ (not yet submitted):
- Please ensure that the contact details within the application are updated if necessary.
If transferring an application, and it is ‘Submitted’:
- If the contact details which were provided in your application need to be updated, please email us to (admin@foylefoundation.org.uk)
- If any requirements for this application have already been published to the old account, you will also need to transfer these individually if you want access to them in the new account.
Note: If requested, we can transfer submitted applications or requirements on your behalf (you can email admin@foylefoundation.org.uk to request). However we are unable to transfer an in-progress application on your behalf.
How can we email a copy of our application/requirement?
Within your account, to the right of the application/requirement, under the ‘Action’ column, click the ‘Click to email a copy of this application’ button (it’s the envelope symbol; if you hover your mouse over them, the action text appears). Or from within an opened in progress application/requirement, click on the ‘Email Draft’ (towards the top right-hand side).
This will open a ‘Send Email’ window where you can enter your name, and the email address you would like to send the application/requirement to, and then click ‘Submit’.
Note that each time and save your application, you will receive an email with a copy of your application to date.
How can we manage viewers of an application/requirement?
Viewers have access to read your application, but they cannot make changes to it. You can have multiple viewers of one application, but the application can only be linked to one email account with access to edit.
Within your account, to the right of the application/requirement, under the ‘Action’ column, click the ‘Manage Viewers’ button (it’s the eye symbol; if you hover your mouse over them, the action text appears, and it also shows you the number of viewers your application/requirement has).
This will open a ‘Manager Viewers’ window where you can enter the email addresses you would like to add as viewers. You must click, ‘Add Viewer(s)’ to the right of the field. If you enter an email address that does not already have an existing account linked to it, a new account under this email address will be created (an email will be sent to the email address to inform them, with a temporary first time access password, which they will be asked to change when they first log in).
If you wish to remove a viewer the ‘Manage Viewers’ window, you can tick added viewers and click on ‘Remove’.
How can we access a printer friendly version of my application/requirement?
From within an opened in-progress application/requirement, click on the ‘Email Draft’ (towards the top right-hand side). This will open a new tab with your application/requirment, which you can either right click and print, or you can copy and paste to a Microsoft Word document.
If you open a submitted application/requirement, it will automatically open in this printer friendly way.
Why are attachments not being accepted?
The maximum size for all attachments combined is 25 Mb. Please note that files with certain extensions (such as “exe”, “com”, “vbs” or “bat”) cannot be uploaded.
To add an attachment, you first need to click on ‘Choose File’. This will open your ‘Files’ window where you can browse for and select your file. Click ‘Open’.
You then must click on ‘Upload’ to complete the process. Once uploaded, you will see the file name, the date it was uploaded, and the size of the attachment, with an option to remove it.
Why are number field answers not being accepted?
When entering Number Fields, the number alone needs to be entered, without commas, percentage signs, dashes or slashes or decimal points (percentages will need to be rounded to the nearest whole number).
If a number is entered with any of the above, the system will recognise this as an error and the following error message will appear: This is not a valid number between -2,147,483,648 and 2,147,483,647.
Unfortunately once a number has been entered with an “error” you can’t just correct it, as the field has to be “reset”. To do this, the incorrect number needs to removed all together and then the page refreshed (either by saving and closing the application and reopening it, or by clicking into the next page of the application form and then going back). Once this is done and the field is “reset”, then if the number is entered a number without an error, it should now be accepted.
Why are date field answers not being accepted?
When entering Date Fields, it can be best to use the calendar icon, and then update the year (some internet browsers are in American date format, so this will ensure entered correctly both in date and format).
Unfortunately once a date has been entered with an “error” you can’t just correct it, as the field has to be “reset”. To do this, the incorrect date needs to removed all together and then the page refreshed (either by saving and closing the application and reopening it, or by clicking into the next page of the application form and then going back). Once this is done and the field is “reset”, then if the date is entered without an error, it should now be accepted.
How can we submit an application/requirement form?
Once you have answered all questions, click on ‘Review’ (at the bottom of the page). This will allow you to review your application/requirement before it is actually submitted. This review page will alert you if there are any problems with your application/requirement, such as missing answers, or invalid answers. Once there are no problems with your application/requirement, at the bottom of the review page, you must click on ‘Submit’.
You will then be reverted back to your account, and there will be a message at the top saying “Thank you! Your application/requirement has been submitted.”. You will be sent an email to confirm your application/requirement has been submitted, which also includes a copy of your submitted application/requirement.
Your application/requirement will now show under ‘Submitted Applications/Requirement’ instead of ‘In-Progress Applications/Requirements’ – you can click between these within the ‘Show’ drop-down (to the right of the screen).
Once an application/requirement is submitted, it cannot be edited. If you need to provide any updates, please email the Foundation (admin@foylefoundation.org.uk).
How can we delete an application form?
If in-progress applications, within your account, to the right of the application, under the ‘Action’ column, click the ‘Delete’ button (it’s the dustbin symbol; if you hover your mouse over them, the action text appears). Once you click this, you will be asked if you are sure. If you click yes to this, your application will be deleted – this is permanent.
You cannot delete already submitted applications.